Is it the first time your pet has come to stay with us? Here are a few requirements to prepare for before your pets visit to Dogtown:
- You need to create a customer profile on the customer portal tab above.
- All pets must be at least four months old and have all the vaccinations.
- We require the following vaccinations (Make sure shots have been issued 1 week before the visit to ensure proper protection for your pet): Dogs: Bordetella, Distemper/Parvo, Rabies, Leptospirosis (Required in St. George. Highly recommended in Sandy.), and K9 Influenza (Highly recommended). Cats: Rabies, FeLV and FVRCP.
- All dogs over the age of 7 months be be spayed or neutered.
- All dogs are required to pass our 1–2-hour temperament test. It is FREE! All Temperament Tests must scheduled with the front desk because they are not available for online bookings.
- Reservations are required for all services (Grooming, Training, Boarding and Daycare). Because of our core values, “To provide a safe and loving environment for your pets and our staff,” we cannot exceed our maximum capacity levels.
- Only Boarding and Daycare reservations are allowed online. All grooming services and training services must be scheduled with the front desk.
- We require a 25% deposit for all boarding reservations, as we are generally full. Note: you will lose your deposit if you do not cancel at least 3 days in advance of your reservation.
- Any Grooming reservations that are not canceled at least 3 days in advance, will incur a $25 service fee. Our Groomers are paid on a commission basis. It effects their earning potential and the potential for another dog to be groomed that day.
- Boarding rates are calculated every 24-hour period from the time of drop-off. If you pick-up after the 24-hour window there is an additional $20 daycare fee per pet. Family pets must share kennels for multi-pet pricing.